Support

Get help with OrderDay.

Quick Links

• FAQ - Frequently asked questions
• Settings → Discord (in app) - Connect to get support
• System Status - Check service status

Getting Help

1. Check the Documentation

Start with our guides:

• Getting Started
• Features

2. Search the FAQ

Common questions are answered in our FAQ.

3. Connect to Discord

Go to Settings → Discord in your OrderDay dashboard to connect and access our community:

• #help - Get support from the team
• #feature-requests - Suggest features
• #bug-reports - Report issues
• #pro-support - Priority support (Pro users)

What to Include

When asking for help, please share:

• Your Shopify store name
• Description of the issue
• Steps to reproduce
• Screenshots (if applicable)
• Error messages

Feature Requests

Post feature requests in the Discord #feature-requests channel or vote on the public roadmap.

Report a Bug

Found a bug? Post in the Discord #bug-reports channel with:

• Steps to reproduce
• Expected vs. actual behavior
• Browser and OS version
• Screenshots or screen recording